The Queen Bee

It was so crowded today, thank God I got a seat. This happened in the normal bus that goes to my
workplace. To describe the crowd,it seemed like the bee swarm on one early morning. I was constantly hearing the sounds of "Ouch!", "Shit!", "Sshhh" from those who were standing. I felt pity for them and thought about my state if I was late for a few minutes. And with all that, the ticket passing game started. Everyone got into through the front door and the conductor was sitting near the back door. With my earphones on I was watching this game for a long time. No one was volunteering to continue it as soon as the chaos started. The passer couldn't remember where and which ticket match and the balance amount to be handover was also a reason to confuse. Among these tensed bees, I noticed a queen bee. She was composed, she raised her voice made herself audible to the people at the front and was managing the game perfectly. The smile which she wore at the start of the journey didn't go down till she got down. As a reward she got a  'Thank you' from the conductor from the bottom of his heart.

I understood 'With smile in you face, any action you do is good'.